"I have enjoyed my time here. I love the interior of the apartment complex and aesthetics. The amenities are great and I use them much. A dog community - noisy sometimes during the day, for remote workers, and walls are a bit thin. Another thing I wish was better were the appliances - laundry and dishwashing is extremely loud / long and does not seem to work the best."
"Great property with modern finishes plenty of places to have social distancing but enjoying the outdoors. New places opening up for dining. Well kept grounds, attentive staff and lockers for packages!"
"We love our apartment, especially when we first moved in. While it is still great, one downside is definitely the parking. If it’s past 9:00pm it’s almost impossible to find a parking space by our building."
"The apartments are great! The amenities are great and the style of the units are sleek and modern! Units are well taken care of and the management team is helpful and knowledgeable. Great experience here so far!"
"Great place ! Everything you need for a great living experience. The staff is always ready to help when needed.I feel like I’m living at a resort. Everything is right there . It is a friendly and clean place .The two pools are great along with the workout center. It’s everything you need to have a great living experience."
""a great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers. The workout rooms are open for longer duration and the pool area is lovely."
"Mostly everything is great. The only things I can complain about is the water pressure in the shower isn’t very strong at all, there’s many times we smell weed or other drugs when walking down the hall."
"We just moved in and it’s been great so far. Management was super helpful with getting use the exact apartment we wanted and we’re happy with everything so far! The amenities here are top notch and everything seems nicely taken care of."
"Alexan Exchange is a wonderful place to live. The staff is always friendly and helpful, the pools are stunning, the apartments are luxurious, everyone in the community is friendly, and we have made so many friends at the dog park. I would highly recommend living at Alexan Exchange!"
"Everyone here is super friendly - honestly, amazing community here. Meeting more and more of me y neighbors every week. Everyone has a dog! Which staff would do more mini events like they used to - and open up the gym to 24 hours again"
"I have enjoyed living here so far. I love the light colors and finishes. The gym is great. And overall the community is quiet. I do find the dogs barking outdoors to be loud because of the echo between the building. One other thing is the storage in the home is very limited and think that some of the layouts, especially in kitchen could have been made for more utility or cabinet storage. Overall, this is a pleasant place to live though."
"Not very happy with this apartment complex. The dog park is always muddy. There aren’t enough dog waste cans around the complex. There’s dog poop everywhere (even on the sidewalks). As the complex has filled up, finding parking has become an Olympic sport. Would not recommend."
"I have enjoyed living here. Only issues I’ve encountered are the gate staying open for multiple days due to being broke, cars being vandalized and people smoking even though it’s a non smoking complex. I feel more could be done to help with our safety. Overall it’s a great complex."
"It has been a very positive experience living in this community. It's clean, safe and quiet. I recommend it anyone looking for an apartment that feels like home. Resident events are add ons.Take a look. You won't be disappointed"
"Really like our community. It’s in a great location. The staff is nice. From the moment we got here, it felt like we were home. The surrounding community is warm and welcoming and growing in front of our eyes."
"Great Apartment. Great neighborhood. Great area close to different grocery stores. If you shop at Kroger , it's right across the street like how convenient is that . Quiet environment. Staffs at the leasing office are the best ."
"So far, Ive had a great experience living here. Everyone is really nice and the management team is very helpful. The only thing that needs a little improvement is the gym, it could be cleaner and they should make sure that there are wipes available especially during this times."
"This place is gorgeous and quiet. We love the amenities and the pools are always crystal clear. I would definitely recommend to friends and family. The staff are always glad to help with any questions we might have"
"I have been so happy here at Alexan. The Amenities are so nice. I have been using the gym and the pool regularly and they are both clean and never crowded.
The apartment units is so nice and quiet and I love the balcony."
"It has been nice so far this year, despite some incidents in the parking lot. There is no so much activity due to COVID but it is ok. I would like to have a coffee station accessible to residents in the common area somewhere."
"After a year of residing here, I cant wait to move. Brand new luxury apartments that has transitioned into the ghetto. Cars are continuously being vandalized and the management company refuses to hire a security; yet, they have a guard patrolling the pool area during office hours. The outer appearance is pleasing, the amnesties as well; however we can’t enjoy them due to management absorbed rules. This property is too expensive to not enjoy living here. Ernesto is the worse! He’s the property manager and is arrogant as can be. Although Miesha, Matthew, and Micheal are great at their job, they have no power as it lies in management. Don’t move here if you are a professional; you’d hate it. When they first opened, professional tenants residents resides here, but due to having a lot of apartments vacate, during the pandemic they had a “covid” special and now, any and everyone lives here and it’s just not safe. I wouldn’t recommend this property to anyone!! RUN!"
"I've enjoyed staying here so far. Its very comfortable. I enjoy the amenities and its convenient to many surrounding things. I also like how quiet and clean the apartment is. I don't mind ever having company."
"So far so good. Move-in was very smooth. Micheal Pam is an awesome leasing agent and helped me through the process. He has a lot of patience. Also, The customer service here is untouchable. Shout out to Miesha for her excellent service as well. I’m happy."
"Hey! Although my stay here at Alexan Exchange has only been for a few days now I can already tell I am going to love it here!
From the application process to move in day Meisha, Michael and Ernesto have been very pleasant to work with and were very clear with any questions that I had.
I look forward to living in this amazing community!
"Received nothing but the smoothest move-in/leasing experience. Literally every single member of the leasing office is knowledge and would assist me if I had any questions. They also keep the complex so nice for their residents. Good management is hard to come by these days. My pup and I LOVE living here 😊"
"Complex is great. Amenities are nice when they are open. The limited hours are very frustrating for people working 9-5 jobs. Leasing team is not helpful and never returns emails or calls. Especially Ernesto."
"I haven’t been here long but so far, so good. The front office staff is extremely nice and very helpful. The apartment complex is in a great location and ease of access to stores and the freeway will make life easier!"
"Management is welcoming and kind. Maintenance staff have been nothing short of friendly and polite plus very helpful in a timely manner. The minor issues we've had have been fixed very quickly and properly. The only issues we've had are a noisy neighbor above us and a bit of a pest problem, but this didn't begin until COVID prevented the specialists from coming in to spray regularly, so I can't blame the complex. Amenities are well worth it, and trash pickup is great to have. All in all, we are very happy here!"
"This place is quiet spacious. I am very pleased with our experience at Alexan Exchange.It was a very smooth move in process and the staff has made us feel very welcomed. The staff is very friendly here and the apartments are immaculate. I would definitely recommend these apartments."
"Love living here! Staff and management are super nice and helpful. Amenities are awesome and always clean. Even with the pandemic, the staff work hard to make sure we have a great experience living here!"
"The apartments are really beautiful. I love my bathroom, closet, and open kitchen/living room. The amenities are great as well. Valet trash service is very convenient. Maintenance service is quick and efficient. I enjoy the security of having an alarm system, and the nest AC is great. I wish the walls were thicker, as I do hear my neighbor every day. I also wish policies were better enforced, as I encounter loose, unleashed dogs every day, and often find cigarette butts littered all over the ground despite this being a “no smoking community”"
"My experience as a resident of the Alexan Exchange community continues to be matchless. Management and maintenance staff are always helpful, friendly and super fun!! Thank you, team, for providing stellar hospitality to this community."
"I enjoy living here at the Alexan. But some things should be addressed. Such as, housekeeping the hallways, the gate is always broken and parking spaces near the apartment are always limited. Other than that, I like living in the Alexan Exchange. The amenities are top notch."
"Overall, I am extremely satisfied with living here. Maintenance is always on point! There are many bees but, not a deal breaker. Management will resolve anything as soon as possible. Maybe if we had more security personnel it would be great!"
"I have only lived here a month which is the reason for 4 stars. I have found a doggy play group and the staff is very nice and helpful. I moved in during COVID-19 so I’m excited to see what the community has to offer once everything is all over."
"I enjoyed living here for the first few months, but slowly issues have been creeping up that have taken the Alexan Exchange from a 5 star location to a 3 star one. Such issues include poor noise insulation between units, constantly broken entry gates, and car break-ins. All that glitters is not gold. While the Alexan Exchange sells itself as luxury living, it is ultimately a very standard apartment community. The leasing staff are excellent and pleasant, and the appliances are nice, but it is ultimately nothing special."
"Excellent community and wonderful amenities, it is so quiet you don't even notice you have neighbors.
The staff is very supportive when you have any questions and they respond quickly.
Overall best community I have live in so far."
"My experience so far has been great. The staff here has been very helpful and professional . Michael made my move here a great experience and Mechia was very helpful as well. I’ve had the opportunity to speak with Maria as well on occasion."
"Management has changed twice; yet, they still have to learn professionalism & customer service from the original staff.....THEE 3 Ms. Meisha, Micheal & Matthew go above & beyond to keep their residents happy. Excellent customer service, professionalism and overall great people. If they leave, so am I !"
"Management is always so helpful and friendly! They’re are incredibly responsive and eager to help. They’ve handled the covid-19 crisis very well and kept the community safe and informed. I love the community events they hold for us. Truly beautiful place and I love living here!"
"Love the property! My wife and I feel great around all the other residents and it stays clean. Excited to be apart of the community. We moved here for convenience and it has been perfect from day 1. The location of grocery stores, work, parks is all a great perk to living here."
""a great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers. The workout rooms are open 24//7 are rarely crowded and the pool area is lovely. I love the convenience of raising a maintenance request."
"Just moved in. So far so good. The coronavirus put a damper on me giving a better review since the complex had to shut done, albeit I applaud them for thinking about our safety. The only question I have is if we're not working like we were before the pandemic what will they do to work with us with our rent????? Guess that'll be left to find out."
"The best apartments I have seen so far! They are always helpful. The security is the best! The maintenance has been the best. They will fix it the very next day. You need to come check us out you will love it!!!!"
"So far my experience has been really great. I love that my apartment feels like a community/neighborhood. I would like more social events that involve the residents, such as a wine mingle or fun game night. The complex is not full to capacity at this time so it would be nice to gather the residents together and socialize with an event."
"The amenities and staff here are great, no question. We also love our apartment layout and finishes, it feel very much like a home. We are looking forward to summer here to take advantage of the pool and cooking out."
"Love the apartment and community. There are couple of small things with the apartment that need improvement: thermostat placement, towel rack height, small things like that. But overall I love the finishes and amenities. Would definitely recommend."
"My girlfriend and I have been living here for 1 week and have been so impressed with the friendly front office staff, the beautifully maintained property, timely responses to maintenance requests, as well as the perks and gifts provided to residents by the community. We look forward to the remainder of our time at this awesome property!"