Reviews

Average Rating 4.5 | 260 Reviews

"My experience at Alexan Exchange has been amazing!! The staff is great and friendly. I love how professional they are! They best place I have lived!"
"I have enjoyed my time here. I love the interior of the apartment complex and aesthetics. The amenities are great and I use them much. A dog community - noisy sometimes during the day, for remote workers, and walls are a bit thin. Another thing I wish was better were the appliances - laundry and dishwashing is extremely loud / long and does not seem to work the best."
"Amazing apartments!!!! Love everything about it. Will definitely be renewing my lease with Alexan Exchange. The staff is awesome they are so helpful with any needs you have."
"Love Everything About Alexan Exchange! I Enjoy That Everyone Is Very Active In The Community, The Gym Is Killer And It’s My Favorite Place To Be And Everyone Is Super Friendly"
"The staff are friendly ! Michael has been very helpful. I love my apartment. It’s super spacious and the kitchen with built in desk is my favorite"
"Excellent staff, units, location, amenities, and luxury living experience. We have been living here for over a year now and have greatly enjoyed our experience."
"Great property with modern finishes plenty of places to have social distancing but enjoying the outdoors. New places opening up for dining. Well kept grounds, attentive staff and lockers for packages!"
"So far I've enjoyed my stay at Alexan Exchange. Still a quiet community. The only thing I wished was different is all handicap sticker vehicles should have covered parking."
"We love our apartment, especially when we first moved in. While it is still great, one downside is definitely the parking. If it’s past 9:00pm it’s almost impossible to find a parking space by our building."
"Overall, I enjoy it here. I’ve lately begun to notice a little more noise but it’s tolerable. The amenities are really nice and I’m looking forward to it warming up so we can enjoy the pool again."
"I absolutely love all of the ammenities. The complex is beautiful and well kept. The only thing is all the big 18wheelers parked on my Spring Plaza."
"The entire process from start to finish was awesome!!!! The community is beautiful and the staff are amazing. I’m going to love living here."
"I have enjoyed my first year here. I go back and forth between Canada and here for work and its nice coming back and having a nice gym and pool area to enjoy."
"The apartments are great! The amenities are great and the style of the units are sleek and modern! Units are well taken care of and the management team is helpful and knowledgeable. Great experience here so far!"
"Great place ! Everything you need for a great living experience. The staff is always ready to help when needed.I feel like I’m living at a resort. Everything is right there . It is a friendly and clean place .The two pools are great along with the workout center. It’s everything you need to have a great living experience."
"Great complex to live. The staff is friendly and professional, providing ample amenities and great service. The living space is perfect for me and I have been able to work from home with no issues"
"Great place to live in a convenient location ! There’s anything from axe throwing to nature trails in the area. Nice amenities too! Wish there was more resident events :)"
""a great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers. The workout rooms are open for longer duration and the pool area is lovely."
"Mostly everything is great. The only things I can complain about is the water pressure in the shower isn’t very strong at all, there’s many times we smell weed or other drugs when walking down the hall."
"We love our community and management team! Everyone is so helpful and friendly. We hope to be able to renew when it is time if our tent is not increased by a lot."
"Alexan Exchange is a great place to live but there are some things that could be improved. They should really enforce cleaning up after pets because there is dog poop all over the place."
"We just moved in and it’s been great so far. Management was super helpful with getting use the exact apartment we wanted and we’re happy with everything so far! The amenities here are top notch and everything seems nicely taken care of."
"Its been amazing living here.Maintenance staff is super helpful.The society is quite clean.Feels safe being here.The events been really great during quarantine."
"Everything is so clean so far. I love the gym. It is kept clean. The office staff is extremely welcoming every time that I speak with them."
"Alexan Exchange is a wonderful place to live. The staff is always friendly and helpful, the pools are stunning, the apartments are luxurious, everyone in the community is friendly, and we have made so many friends at the dog park. I would highly recommend living at Alexan Exchange!"
"We love our new home. The view from the balcony sold us. We did look at other communities but this was the property we felt most at home. Thank you to Maria and the staff at Alexan Exchange."
"I really like the apartment complex and everything about it. The administration is really nice. I love to pool, gym, lounging area and I would probably re-sign the lease"
"The staff is very attentive and the facilities are always clean. Every issue I have brought up has been fixed or given attention to-nothing gets pushed aside."
"Very nice community and neighbors. Great location and convenient to many stores. Complex is kept up and quiet. Have enjoyed my stay so for."
"Good place to be. Happy to live here! We have friends in two separate apartments in the same building and we're having a blast keeping each other company and enjoying the premises."
"Everyone here is super friendly - honestly, amazing community here. Meeting more and more of me y neighbors every week. Everyone has a dog! Which staff would do more mini events like they used to - and open up the gym to 24 hours again"
"The apartments are nice but you can hear everything from the outside. Dogs bark all night. People play loud music. The gates are always broken"
"Staff and maintenance are excellent. The quality of the interior could be improved especially the walls. I can hear my neighbors talking at night and in the morning"
"Love living here. It's quite and spacious. I love the area around the apartment, there is always something to do and fun places to explore around town."
"So far I've found the staff and maintenence very friendly. Grounds are beautiful. Am hoping for some community events to meet people as I'm new in the area"
"It’s been okay except for the next door neighbors being a little too loud at night. The community overall is fine, people are friendly and the amenities are kept up with"
"Nice community. The great amenities are plentiful. The area is an up and coming location! Geographically very ideal with quick access to the freeway and other main streets in the area."
"Very clean friendly place to stay comfortable helpful customer service very secure place so far very good experience to live here every person I know is very respectful quite place"
"Everything and everyone have been so nice! This community really gives off a family vibe. I love it here! I will be referring anyone I know that are in the process of looking for a luxury life!"
"I have enjoyed living here so far. I love the light colors and finishes. The gym is great. And overall the community is quiet. I do find the dogs barking outdoors to be loud because of the echo between the building. One other thing is the storage in the home is very limited and think that some of the layouts, especially in kitchen could have been made for more utility or cabinet storage. Overall, this is a pleasant place to live though."
"Amazing apartments I love them!!! They shire know how to keep the area clean the staff is amazing I made the right choice of picking Alexan Exchange as my next home"
"It is a really nice place to be. My daughter and I have been here for almost 4 months and enjoy the atmosphere. The office staff is very friendly and knows people by name."
"Just over all a great place to live in. A bunch of places around the complex you can eat or order food from. Super convenient for everyone. Love the cleanliness!"
"It’s been great. Very easy to move in and the customer service has been amazing. Michael has been fantastic constantly answering calls and anything generally needed."
"I just moved in, and so far everybody seems really nice and helpful. The property is very beautiful and so is my apartment. I’m excited about my stay here."
"Great community, convenient location, lovely amenities, and friendly staff - gotta love it! Resident events help make you feel right at home :)"
"Wonderful place to live and Im enjoying the amenities. Hardly any noise and the staff is very helpful when needed. The pool area has 4 BBQ stations and we enjoy the BBQ on the weekends."
"Not very happy with this apartment complex. The dog park is always muddy. There aren’t enough dog waste cans around the complex. There’s dog poop everywhere (even on the sidewalks). As the complex has filled up, finding parking has become an Olympic sport. Would not recommend."
"The apartment needs new management. The manager is very rude and the bug infestation problem is out of control. I cant even leave my apartment without having spiders and bugs in every corner."
"I have enjoyed living here. Only issues I’ve encountered are the gate staying open for multiple days due to being broke, cars being vandalized and people smoking even though it’s a non smoking complex. I feel more could be done to help with our safety. Overall it’s a great complex."
"Love the community and amenities. Staff are very friendly and helpful. Would definitely recommend to anyone looking for a safe and fun community"
"Very nice community and Michael has been extremely helpful throughout the whole process! Super cute apartments and love the dog park and convenience."
"It has been a very positive experience living in this community. It's clean, safe and quiet. I recommend it anyone looking for an apartment that feels like home. Resident events are add ons.Take a look. You won't be disappointed"
"Really like our community. It’s in a great location. The staff is nice. From the moment we got here, it felt like we were home. The surrounding community is warm and welcoming and growing in front of our eyes."
"It’s an awesome community! The neighbors are very friendly and do their part to keep everything clean. I would definitely recommend to others!"
"I love Alexan Exchange! They are on top of everything. It is a great community. They are always making everything great. If something needs fixed it is always done right away."
"A loyal staff...Period!!!!!For me, it's always about My Sir Wynston anyway...So, if he's happy, mommy is happy!!!🤣🤣🤣🐶🐕🦮🐕‍🦺🐩 Love this community!! Thank you for ALWAYS taking great care of us!!!!❤"
"Alexan exchange community is beautiful the office staff is the best part about living here they work with you on anything and any problem they are always there to listen"
"Great Apartment. Great neighborhood. Great area close to different grocery stores. If you shop at Kroger , it's right across the street like how convenient is that . Quiet environment. Staffs at the leasing office are the best ."
"So far, Ive had a great experience living here. Everyone is really nice and the management team is very helpful. The only thing that needs a little improvement is the gym, it could be cleaner and they should make sure that there are wipes available especially during this times."
"Great neighbors, great staff and great location! However poor security...tires being stolen from society.pools are not clean.The couches/sofa kept at open lounge area is always dusty"
"This place is gorgeous and quiet. We love the amenities and the pools are always crystal clear. I would definitely recommend to friends and family. The staff are always glad to help with any questions we might have"
"I have been so happy here at Alexan. The Amenities are so nice. I have been using the gym and the pool regularly and they are both clean and never crowded. The apartment units is so nice and quiet and I love the balcony."
"I love the convenience and cleanliness of the place. The pool is amazing, and the gym is a godsend during this time. I’m so happy to have found Alexan Exchange"
"Excellent place to live, maria ayala help us a lot, my dog luna love the dog park, and we love the amenities. It’s quite place, the neigborhs are aqesome people,"
"Everything is so clean so far. I love that the maintenance requests are answered so quickly. The office staff is extremely welcoming every time that I speak with them."
"Liked the quiet gated community. Staff was very friendly. Apartments were nice. Anytime I had a problem it was fixed in a timely manner. Anytime I had feed back I felt i was listened to."
"The community is nice and the people are great. Management is the best I ever had since moving into an apartment. Maria and Michael are always going the extra mile to make sure our needs are met."
"It has been nice so far this year, despite some incidents in the parking lot. There is no so much activity due to COVID but it is ok. I would like to have a coffee station accessible to residents in the common area somewhere."
"After a year of residing here, I cant wait to move. Brand new luxury apartments that has transitioned into the ghetto. Cars are continuously being vandalized and the management company refuses to hire a security; yet, they have a guard patrolling the pool area during office hours. The outer appearance is pleasing, the amnesties as well; however we can’t enjoy them due to management absorbed rules. This property is too expensive to not enjoy living here. Ernesto is the worse! He’s the property manager and is arrogant as can be. Although Miesha, Matthew, and Micheal are great at their job, they have no power as it lies in management. Don’t move here if you are a professional; you’d hate it. When they first opened, professional tenants residents resides here, but due to having a lot of apartments vacate, during the pandemic they had a “covid” special and now, any and everyone lives here and it’s just not safe. I wouldn’t recommend this property to anyone!! RUN!"
"I've enjoyed staying here so far. Its very comfortable. I enjoy the amenities and its convenient to many surrounding things. I also like how quiet and clean the apartment is. I don't mind ever having company."
"I love the apartment. But it would be great if someone offered to help residents bring big packages up to our apartments. It is very difficult going up stairs with a huge package"
"Love it here staff is friendly and the pool is amazing . the work out room is huge and tons of stuff to do. There is no noise from the high way only plans from time to time."
"Love it here! The prices are amazing the people are great so much to do while living here. The application process was easy, they really work with you,"
"I’m Very content ! The way I have been treated since the get go, from start to move in date / like family. It’s a great feeling. Thanks for everything guys."
"The experience have been wonderful love my place it amazing the gym I could work out with no problems the pool is amazing too the staff in the office are wonderful!!"
"There are loud people moving in. There needs to be more security. My gate never worked. I had to call several time to get updates on my application"
"We love it. Misha and Michael are always helpful and always pleasant. We valet trash is the best and everyone around the complex are very friendly."
"These apartments are so great! Very modern and up-to-date! The gym and pool are my favorite amenities! The gym has great equipment! It’s great to not have to leave the complex to workout!"
"So far so good. Move-in was very smooth. Micheal Pam is an awesome leasing agent and helped me through the process. He has a lot of patience. Also, The customer service here is untouchable. Shout out to Miesha for her excellent service as well. I’m happy."
"Great. Staff is very helpful, the complex is beautiful, and the amenities are top notch. Very easy to use the grills, the gym is well equipped, and the pool has plenty of seating."
"It’s been good so far, there’s a few issues here and there with bugs and trash but it’s bearable. Location is great and very convenient. Management could do a little better with communication also"
"Location is always clean, management is friendly and responsive. I would highly recommend it, it's like living at a fancy timeshare with all the amenities."
"Great appliances within the apartment. The management has been very helpful in terms of completing our requests in a timely fashion. Also, a good community with good people."
"Everything outdoor indoor is clear , neat , tidy , new and good . The place is quiet and safety . The view is cool and everyone is nice too. I love this place!"
"Clean buildingS, safe environment to have our son live in as he goes to college. The staff has been great to work with. They have gone out of their way to meet all of our needs."
"Hey! Although my stay here at Alexan Exchange has only been for a few days now I can already tell I am going to love it here! From the application process to move in day Meisha, Michael and Ernesto have been very pleasant to work with and were very clear with any questions that I had. I look forward to living in this amazing community! Thank you, Joe B."
"Alexan Exchange is a well-rounded apartment complex. The location is superb. The amenities are plentiful. The ocassional events such as Food Truck days are great."
"Front office is amazing. Tenants are nice. Did a great job during pandemic keeping residents up to date. Great location and lots of great eats close."
"I love the complex and the amenities, especially the pool . Neighbors are approachable and polite, which is a plus. The leasing staff is very pleasant and helpful."
"Received nothing but the smoothest move-in/leasing experience. Literally every single member of the leasing office is knowledge and would assist me if I had any questions. They also keep the complex so nice for their residents. Good management is hard to come by these days. My pup and I LOVE living here 😊"
"We have loved living here the past few days! If it were not for thin walls and small bugs in our apartment, I’d have given it 5 stars. We love our friendly community here!"
"Neighbors were really friendly - hoping for community events to get to know them better! Staff has been really sweet and have made a great first impression"
"Love the new place!! So clean everyone is so friendly definitely made the right choice on picking my next apartment. Also the staff was very helpful and respectful"
"I've been here since the end of April 2020, so far I've enjoyed every minute. Community is quiet, clean. I've also have observed that doing this pandemic everyone is respecting social distancing."
"Complex is great. Amenities are nice when they are open. The limited hours are very frustrating for people working 9-5 jobs. Leasing team is not helpful and never returns emails or calls. Especially Ernesto."
"I haven’t been here long but so far, so good. The front office staff is extremely nice and very helpful. The apartment complex is in a great location and ease of access to stores and the freeway will make life easier!"
"I love the amenities Alexan's exchange offers. I love my apartment The office staff is very friendly ...... Everything here is Amazing!!!!!!"
"Management is welcoming and kind. Maintenance staff have been nothing short of friendly and polite plus very helpful in a timely manner. The minor issues we've had have been fixed very quickly and properly. The only issues we've had are a noisy neighbor above us and a bit of a pest problem, but this didn't begin until COVID prevented the specialists from coming in to spray regularly, so I can't blame the complex. Amenities are well worth it, and trash pickup is great to have. All in all, we are very happy here!"
"Love the open floor plans and modern features of the Alexan Exchange Apartments. The staff is super friendly and responds quickly and professionally."
"This place is quiet spacious. I am very pleased with our experience at Alexan Exchange.It was a very smooth move in process and the staff has made us feel very welcomed. The staff is very friendly here and the apartments are immaculate. I would definitely recommend these apartments."
"Speedy, responsive and caring! The team followed up on all questions and concerns. Hours of office availability are awesome for 9-5 employees"
"We love living in Alexan Exchange!!! Best decision we could have made 10/10 recommend. It’s so peaceful and the vibes are just right! Hopefully we’ll stay this happy!"
"Love living here! Staff and management are super nice and helpful. Amenities are awesome and always clean. Even with the pandemic, the staff work hard to make sure we have a great experience living here!"
"I enjoy living here. The facilities are clean and the people are friendly. Maintenance always answer in a timely manner and take care of emergencies very quickly."
"The place is wonderful , very serene atmosphere , to bring up family / kids , public areas are good for relaxation ,ample parking space , spacious living space"
"The apartments are really beautiful. I love my bathroom, closet, and open kitchen/living room. The amenities are great as well. Valet trash service is very convenient. Maintenance service is quick and efficient. I enjoy the security of having an alarm system, and the nest AC is great. I wish the walls were thicker, as I do hear my neighbor every day. I also wish policies were better enforced, as I encounter loose, unleashed dogs every day, and often find cigarette butts littered all over the ground despite this being a “no smoking community”"
"My experience as a resident of the Alexan Exchange community continues to be matchless. Management and maintenance staff are always helpful, friendly and super fun!! Thank you, team, for providing stellar hospitality to this community."
"We absolutely love living here. It truly feels like home, anytime we need anything it is taken care of within 24 hours and we feel safe in our community."
"I enjoy living here at the Alexan. But some things should be addressed. Such as, housekeeping the hallways, the gate is always broken and parking spaces near the apartment are always limited. Other than that, I like living in the Alexan Exchange. The amenities are top notch."
"Overall, I am extremely satisfied with living here. Maintenance is always on point! There are many bees but, not a deal breaker. Management will resolve anything as soon as possible. Maybe if we had more security personnel it would be great!"
"Wonderful apartment with great staff! I wish the balcony is not so close to my neighbors’ but it didn’t bother me that much. The apartment made thorough precaution for COVID-19 and emergencies"
"Apartments are good and staff are very nice. Only complaint is noise from AC unites on the attic/roof that have no proper noise isolation and rent increase for renewal."
"Alexan Exchange goes above and beyond to make their residents feel appreciated, heard, and informed. I live living here! Not to mention it is a beautiful community."
"I have only lived here a month which is the reason for 4 stars. I have found a doggy play group and the staff is very nice and helpful. I moved in during COVID-19 so I’m excited to see what the community has to offer once everything is all over."
"Living here at Alexan Exchange has been a great experience. Maintenance responds quickly to request and the office staff is very helpful. Great community."
"Very satisfied with my decision on picking this complex. The staff and the management have done a great job to keep this complex in a good shape."
"Just had problems with being able to hear my neighbors, but staff and amenities are great. Always helps right away and are willing to work with you"
"The apartment staffs are the best . Excellent job swift decisions in making sure we are all safe especially during this Pandemic. Great experience over all. 5 stars all the way ."
"Overall not so bad. Moved here for the amenities. Without them, the price of these units are very overpriced. Great location if you work at ExxonMobil or HP."
"Amenities are nice. Love layout of apartment. Dog park is watered too often causing it to usually be wet or muddy. Response from office staff is quick."
"I enjoyed living here for the first few months, but slowly issues have been creeping up that have taken the Alexan Exchange from a 5 star location to a 3 star one. Such issues include poor noise insulation between units, constantly broken entry gates, and car break-ins. All that glitters is not gold. While the Alexan Exchange sells itself as luxury living, it is ultimately a very standard apartment community. The leasing staff are excellent and pleasant, and the appliances are nice, but it is ultimately nothing special."
"Great experience! Everything went smoothly! Michael is great! This is a beautiful community and everyone is very friendly and helpful! So happy I picked Alexan Exchange!"
"Excellent community and wonderful amenities, it is so quiet you don't even notice you have neighbors. The staff is very supportive when you have any questions and they respond quickly. Overall best community I have live in so far."
"My experience so far has been great. The staff here has been very helpful and professional . Michael made my move here a great experience and Mechia was very helpful as well. I’ve had the opportunity to speak with Maria as well on occasion."
"Management has changed twice; yet, they still have to learn professionalism & customer service from the original staff.....THEE 3 Ms. Meisha, Micheal & Matthew go above & beyond to keep their residents happy. Excellent customer service, professionalism and overall great people. If they leave, so am I !"
"Alexan Exchange office Management Team and Leasing Agents/Representatives have always been customer friendly and accommodating to me thus far."
"We have been here since January. Wonderful experience here, beautiful community, clean, new, timely service and communications, awesome amenities. Thank you guys!"
"Management is always so helpful and friendly! They’re are incredibly responsive and eager to help. They’ve handled the covid-19 crisis very well and kept the community safe and informed. I love the community events they hold for us. Truly beautiful place and I love living here!"
"Alexan exchange is a beautiful community, the staff are amazing! The apartments are extraordinary! I have met a handful of other residents and they are so nice!"
"So far so good. Love my spacious apartment. The community is quiet and friendly neighbors. Meisha at the front office was very helpful helping us with our move in."
"The amenities are great, location is prime, and the community is welcoming. Constant communication via the resident portal and announcements about complex updates are very helpful."
"I've only been in the Community for 4 days, I'm loving it. Property is very clean. Everyone is friendly. I'm happy that I have made Alexan Exchange my home."
"Love the property! My wife and I feel great around all the other residents and it stays clean. Excited to be apart of the community. We moved here for convenience and it has been perfect from day 1. The location of grocery stores, work, parks is all a great perk to living here."
""a great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers. The workout rooms are open 24//7 are rarely crowded and the pool area is lovely. I love the convenience of raising a maintenance request."
"Love living here, the spacious rooms and closet make a perfect fit for me. I’ve been enjoying the amenities that Alexan offers! Can’t wait to enjoy it fully once COVID-19 is over!"
"Just moved in. So far so good. The coronavirus put a damper on me giving a better review since the complex had to shut done, albeit I applaud them for thinking about our safety. The only question I have is if we're not working like we were before the pandemic what will they do to work with us with our rent????? Guess that'll be left to find out."
"I think it’s amazing with all the bells and whistles. Very well lit up at night , the beautiful pool view with the color lights . The office staff is very friendly."
"The best apartments I have seen so far! They are always helpful. The security is the best! The maintenance has been the best. They will fix it the very next day. You need to come check us out you will love it!!!!"
"I like the apartment although there’s a slight issue. Above my unit, there’s a humming frequency from the AC. It’s loud and makes it difficult for my partner to fall asleep at night"
"Micheal, Mesha & Matthew provide the Chic-fil-A customer services in the leasing industry. They are always available when needed and go above and beyond to ensure the residents are satisfied."
"Excellent service, design , and amenities. Front desk staff is knowledgeable, polite and eager to assist. Property is clean, warm, and inviting."
"Wonderfull place and nice people love the scenery and all the nieghbers thank you for having me and god bless you for supporting me have a good life"
"I'm happy to say that after living here for almost a year, everything has been great! I can say any issue I have is always taken care of right away!"
"So far my experience has been really great. I love that my apartment feels like a community/neighborhood. I would like more social events that involve the residents, such as a wine mingle or fun game night. The complex is not full to capacity at this time so it would be nice to gather the residents together and socialize with an event."
"The amenities and staff here are great, no question. We also love our apartment layout and finishes, it feel very much like a home. We are looking forward to summer here to take advantage of the pool and cooking out."
"Love the apartment and community. There are couple of small things with the apartment that need improvement: thermostat placement, towel rack height, small things like that. But overall I love the finishes and amenities. Would definitely recommend."
"I really like the Management at Alexan Exchange! So far soo good! Had no issues with the move in. Loving the new apartment and the community amenities available!"
"My girlfriend and I have been living here for 1 week and have been so impressed with the friendly front office staff, the beautifully maintained property, timely responses to maintenance requests, as well as the perks and gifts provided to residents by the community. We look forward to the remainder of our time at this awesome property!"
"Comfortable Living. The apartment is spacious with quality appliances. Great community features and amenities. Good service by the management."
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