"Overall really great place to live. Minor issues like parking, tires continuing to be stolen from cars, and our apartment am has a nasty millipede issue but other than that the amenities are nice, management team is good and the apartments are beautiful!"
"I give 3.5 stars because valet trash is not on point, also there’s dog poop left all over property, and dumpsters are often nasty. Centipedes all over property and also ants in the pool all the time."
"This community is a wonderful place to live along with your family, very nice neighborhood and relatively close to all necessary shopping centers.
The staff is super friendly and helpful to all your needs."
"I absolutely love living here; its only been a short while but at this point I'm super happy. I am so pleased with how clean the halls are, the outside of the community. I'm hoping that the neighbors continue to place their trash in the cans to avoid staining the concrete in the hallways. My motto is, "Its my home and I like to keep it CLEAN"."
"I was excited for my move to Alexan Exchange and so far, I can’t imagine being anywhere else. I love my community so far! Can’t wait to spend summer days by the pool! For what I pay monthly, it’s worth every penny!!!"
"Alexan is a great community to live on, the common areas of the complex are extraordinary.
The staff at the office are kind and friendly.
The complex has a lot of things to do. The gym is equipped with the best possible equipment, you also find televisions everywhere in the property (perhaps their weakest point is that because they have many flaws on TVs) and many common areas where you can enjoy either with friends or just to enjoy been with yourself.
The main room is equipped with 2 booths spaces, a BIG living room with 2 TV sets, pool table, 5 chair poker table, shuffleboard, a bar -kind- with 12 benches (that includes fridge, oven/microwave oven and sink), a private BIG TV room, private office with a private conference room inside and 2 computers (one Mac and one Windows with printer) 2 semi private reading spaces, all this inside the private office.
What else could I say about this AWESOME property...
You need to live here to realize what you can do living in here."
"It’s been a great time! I really enjoy the amount of space and finishes used in the apartment. I also love that the location is up and coming. The location should be really really great in the next few months."
"It’s been a very easy move in process. I love it so far. However, There was a car break in near my apartment building , it’s unfortunate stuff like that happens in a “luxury” apartment complex. Besides that I enjoy it here, it still feels very safe taking my dog for walks."
"I love watching out for the residents and the family for safety in our community ❤️ Making sure that we take care of each other. Also the gate needs to be monitored due to excessive entry of others that may not be a resident, this will help with families knowing their Nebighor."
"The complex is a great space. However, quality has lessen as there have been more than one incident of car vandalism on several cars in the lot. Alexan Exchange must implement better security measures to ensure the safety of the residents and our belonings."
"I absolutely love the peaceful environment and cleanliness of the complex. Shout out to the workers that keep the property clean. I think the hallways should be blown out with a blower so small trash won't accumulate bu door corners and in the hallway
"Alexan Exchange is a great place to live. The staff is friendly and helpful at all time. When something need done they are very quick about getting it done. The area is clean and everything is kept clean and updated."
Superb social lounge
Courteous maintenance staff
Easy access to management
However needs to work on cleanliness.Society is untidy.especially the corridors outside apartments"
"Great place to live for the money. The amenities are nice and the community seems safe. The new construction is beautiful and is nothing like other places in the area. Looking forward to staying here."
"I love my apartment! It’s upgraded and just the right amount of space for my dog and I. The pools are amazing and all the amenities really boost my experience here.
Maintenance always fulfills my requests in a timely manner and the management is great!"
"Micheal and Matthew, where would our property be without you two. From the cleanliness, prompt attention to concerns to community engagement activities, your hard work does not go unnoticed. Overall, the community is quiet and the tenants are cordial; however, I wish there were stricter rules enforced for unleashed dogs as well as onsite security from 8pm until 8am"
"The amenities and staff are great but the dog park needs to be repaired a bit and there is very little noise insulation between floors. You can hear your upstairs neighbors take every step and shutting doors. An elevator for 2nd and 3rd story residents moving in would be a HUGE improvement."
"I have enjoyed my time here. I love the interior of the apartment complex and aesthetics. The amenities are great and I use them much. A dog community - noisy sometimes during the day, for remote workers, and walls are a bit thin. Another thing I wish was better were the appliances - laundry and dishwashing is extremely loud / long and does not seem to work the best."
"Great property with modern finishes plenty of places to have social distancing but enjoying the outdoors. New places opening up for dining. Well kept grounds, attentive staff and lockers for packages!"
"We love our apartment, especially when we first moved in. While it is still great, one downside is definitely the parking. If it’s past 9:00pm it’s almost impossible to find a parking space by our building."
"The apartments are great! The amenities are great and the style of the units are sleek and modern! Units are well taken care of and the management team is helpful and knowledgeable. Great experience here so far!"
"Great place ! Everything you need for a great living experience. The staff is always ready to help when needed.I feel like I’m living at a resort. Everything is right there . It is a friendly and clean place .The two pools are great along with the workout center. It’s everything you need to have a great living experience."
""a great place to call "home". The entire staff always greet you with a smile and are very helpful to our needs, and are quick to attend to any problems that arise . The grounds and facilities are kept clean every day by friendly courteous workers. The workout rooms are open for longer duration and the pool area is lovely."
"Mostly everything is great. The only things I can complain about is the water pressure in the shower isn’t very strong at all, there’s many times we smell weed or other drugs when walking down the hall."
"We just moved in and it’s been great so far. Management was super helpful with getting use the exact apartment we wanted and we’re happy with everything so far! The amenities here are top notch and everything seems nicely taken care of."
"Alexan Exchange is a wonderful place to live. The staff is always friendly and helpful, the pools are stunning, the apartments are luxurious, everyone in the community is friendly, and we have made so many friends at the dog park. I would highly recommend living at Alexan Exchange!"
"Everyone here is super friendly - honestly, amazing community here. Meeting more and more of me y neighbors every week. Everyone has a dog! Which staff would do more mini events like they used to - and open up the gym to 24 hours again"
"I have enjoyed living here so far. I love the light colors and finishes. The gym is great. And overall the community is quiet. I do find the dogs barking outdoors to be loud because of the echo between the building. One other thing is the storage in the home is very limited and think that some of the layouts, especially in kitchen could have been made for more utility or cabinet storage. Overall, this is a pleasant place to live though."
"Not very happy with this apartment complex. The dog park is always muddy. There aren’t enough dog waste cans around the complex. There’s dog poop everywhere (even on the sidewalks). As the complex has filled up, finding parking has become an Olympic sport. Would not recommend."
"I have enjoyed living here. Only issues I’ve encountered are the gate staying open for multiple days due to being broke, cars being vandalized and people smoking even though it’s a non smoking complex. I feel more could be done to help with our safety. Overall it’s a great complex."
"It has been a very positive experience living in this community. It's clean, safe and quiet. I recommend it anyone looking for an apartment that feels like home. Resident events are add ons.Take a look. You won't be disappointed"
"Really like our community. It’s in a great location. The staff is nice. From the moment we got here, it felt like we were home. The surrounding community is warm and welcoming and growing in front of our eyes."
"Great Apartment. Great neighborhood. Great area close to different grocery stores. If you shop at Kroger , it's right across the street like how convenient is that . Quiet environment. Staffs at the leasing office are the best ."
"So far, Ive had a great experience living here. Everyone is really nice and the management team is very helpful. The only thing that needs a little improvement is the gym, it could be cleaner and they should make sure that there are wipes available especially during this times."
"This place is gorgeous and quiet. We love the amenities and the pools are always crystal clear. I would definitely recommend to friends and family. The staff are always glad to help with any questions we might have"
"I have been so happy here at Alexan. The Amenities are so nice. I have been using the gym and the pool regularly and they are both clean and never crowded.
The apartment units is so nice and quiet and I love the balcony."
"It has been nice so far this year, despite some incidents in the parking lot. There is no so much activity due to COVID but it is ok. I would like to have a coffee station accessible to residents in the common area somewhere."
"After a year of residing here, I cant wait to move. Brand new luxury apartments that has transitioned into the ghetto. Cars are continuously being vandalized and the management company refuses to hire a security; yet, they have a guard patrolling the pool area during office hours. The outer appearance is pleasing, the amnesties as well; however we can’t enjoy them due to management absorbed rules. This property is too expensive to not enjoy living here. Ernesto is the worse! He’s the property manager and is arrogant as can be. Although Miesha, Matthew, and Micheal are great at their job, they have no power as it lies in management. Don’t move here if you are a professional; you’d hate it. When they first opened, professional tenants residents resides here, but due to having a lot of apartments vacate, during the pandemic they had a “covid” special and now, any and everyone lives here and it’s just not safe. I wouldn’t recommend this property to anyone!! RUN!"
"I've enjoyed staying here so far. Its very comfortable. I enjoy the amenities and its convenient to many surrounding things. I also like how quiet and clean the apartment is. I don't mind ever having company."
"So far so good. Move-in was very smooth. Micheal Pam is an awesome leasing agent and helped me through the process. He has a lot of patience. Also, The customer service here is untouchable. Shout out to Miesha for her excellent service as well. I’m happy."
"Hey! Although my stay here at Alexan Exchange has only been for a few days now I can already tell I am going to love it here!
From the application process to move in day Meisha, Michael and Ernesto have been very pleasant to work with and were very clear with any questions that I had.
I look forward to living in this amazing community!
"Received nothing but the smoothest move-in/leasing experience. Literally every single member of the leasing office is knowledge and would assist me if I had any questions. They also keep the complex so nice for their residents. Good management is hard to come by these days. My pup and I LOVE living here 😊"
"Complex is great. Amenities are nice when they are open. The limited hours are very frustrating for people working 9-5 jobs. Leasing team is not helpful and never returns emails or calls. Especially Ernesto."
"I haven’t been here long but so far, so good. The front office staff is extremely nice and very helpful. The apartment complex is in a great location and ease of access to stores and the freeway will make life easier!"
"Management is welcoming and kind. Maintenance staff have been nothing short of friendly and polite plus very helpful in a timely manner. The minor issues we've had have been fixed very quickly and properly. The only issues we've had are a noisy neighbor above us and a bit of a pest problem, but this didn't begin until COVID prevented the specialists from coming in to spray regularly, so I can't blame the complex. Amenities are well worth it, and trash pickup is great to have. All in all, we are very happy here!"
"This place is quiet spacious. I am very pleased with our experience at Alexan Exchange.It was a very smooth move in process and the staff has made us feel very welcomed. The staff is very friendly here and the apartments are immaculate. I would definitely recommend these apartments."